FAQ


How do you quote “cut and sew” for my garment?


Production is quoted on a per garment basis; based on the desired quantity of garments you wish to cut and the length of time it takes to sew one garment. To accurately quote a per piece price, please provide your production pattern and a sample garment. While an estimate can be provided based on a sample or a very detailed technical drawing, the most accurate method involves reviewing your pattern and producing the garment in our facility.

How do you quote product development and production?


Product development is quoted based on a flat hourly rate. You will receive an estimate on the length of time to complete the project based on your product needs. ProWear provides complete transparency throughout the development process, including actual times required for product development and order fulfillment.

If I do product development with you, do I also need to do my production run with you?


No, although ProWear is always happy to provide a production quote for your reference. Since you own the production patterns and samples that come out of the product development process, you can take them anywhere for a cut and sew quote.

How do I place an order or request a quote?


Simply complete the quote application on our website or send an email with your requirements. Your request will be reviewed and then the project can be discussed in further detail.

Are your products made in Canada?


Yes, all apparel products are made in Canada at our facilities. When sourcing existing products, the first option will always be Canadian manufacturers before looking elsewhere.

To what level of standard do you make your safety apparel?


Current Canadian CSA Standard Z96-15 for high-visibility safety apparel and the United States ANSI/ISEA 107-2015 American National Standard for high-visibility safety apparel and accessories standards are followed. Click here for further details on high-visibility safety apparel and standards from the Canadian Centre for Occupational Health and Safety (CCOHS).

What steps does ProWear take to ensure the comfort, quality, and performance expected from our employees?


Prowear’s group of industry-leading professionals will meet with you and your employees to discuss your needs prior to designing any product. We will visit your location(s) to observe your employees at work, paying close attention to the type of work each employee does. With this information and our own style of approach, our team can design a product that is both innovative and has style.

Can ProWear duplicate our current uniform program?


Yes, we can duplicate and even enhance your existing program. Schedule a consultation today! Email us at sales@prowearsafety.com to set up a free consultation.

What is your standard warranty?


ProWear Inc. warrants that all products be free from manufacturers’ defects. Garments have been designed and tested to meet “normal wear and tear” conditions providing care and washing instructions have been followed. All defective merchandise will be replaced at no cost to you.

How would a custom-designed uniform program enhance my company's image?


It is a proven fact that when your employees look and feel good, their performance improves! At ProWear, we look at your needs as well as what your company stands for. The result is a uniform program that your employees are proud to put on every day.